Voor onze klant in regio Venlo zijn wij op zoek naar een Servicedesk specialist.
Uren per week: 40 uren
Procedure vindt plaats in het Nederlands. Aanwezigheid 50/50 remote - kantoor.
Do you get excitement and satisfaction from helping people? The User Services department is globally responsible for supporting their end-users. This by making sure that their IT systems support their daily activities. As a service desk employee you use your problem-solving abilities to provide support and advice to users within a diverse and complex automation environment. You will be part of a highly skilled service desk, which operates both remotely and onsite to solve incidents, answer questions, and processes service requests.
You are responsible for carefully accepting, processing and resolving technical and functional incidents as quickly as possible (first and second line support). If you cannot solve them yourself, you involve the right disciplines to get the job done with the agreed SLA. This includes a diverse work package of preparing, (re-)installing, configuring, testing, delivering HW/SW, and instructing to support end-users and their related IT equipment.
At our service desk you:
What are we looking for?:
With your eagerness to learn and your enthusiasm, together we will ensure that our colleagues are served well and professionally.
Interviews take place at May 19th.
Interesse? Stuur ons je (Nederlandse) CV, motivatie en indicatietarief!
Sanne van Oijen 06-82993472 of 085-0444909Terug E-mail een vriend Solliciteren Tweeten